“I have been extremely impressed with Master The Time Concierge. We worked with Pavlina who is very detailed oriented and thorough. She has assisted us with party planning, home organization, house sitting and dog sitting amongst many other jobs which have made my position as a full time working mom so much easier. Her strengths are time management, attention to detail and creativity. I would highly recommend this company and especially Pavlina for any personal assistant needs.”

Karina E., Chelmsford, MA


“She was amazing. Oh my goodness. I can’t believe it. My house is finally organized.I may even invite my in-laws over.”

Jill, Cambridge, MA

“Pavlina has been working with our family for the past 7 years and she has been reliable, trustworthy, and resourceful. She has helped our household with house-sitting, errand running and dog care. In fact, she is the only person that our dog will stay with if we are away! Pavlina goes the extra mile to research the best solution or the best price if needed as part of our errands. She has scheduled, coordinated and met with home repair services while we are at work. She has made our lives work better and play out better.”

Hilary B., Belmont, MA

“I’ve never thought of giving the reins to someone else to plan my vacation but this year I was without any motivation to do any research and go through the hassle of booking the hotel, flight and so on. All I wanted was to start my lazy days without stressing about confirmations, details, etc. And Pavlina gave me exactly that. Amazing! I told her what my requirements and price range were and she did the rest. Came up with bunch of suggestions and all I needed to do was pick one and it was done. Not to mention how relieved I was to know that someone already packed my suitcase for the trip. I will never burden myself again with this chore, Pavlina is on my speed dial.”

Ally G., Boston, MA

“I live outside of Chicago and had located today, in Boston, a pair of sneakers that my son desperately wanted for the holidays. Unfortunately, the store would not take a credit card over the phone, despite my pleas. On a whim, I Googled “Boston errand service” and ended up on Pavlina’s website. She took all the relevant information, and within an hour, I had a picture of the shipping label texted to me. Pavlina was incredibly professional and efficient, and in addition, had an absolutely lovely and engaging personality. My son goes to boarding school in NH, so if I ever need anything in that neck of the woods, I will be calling Pavlina again. I cannot recommend her more highly!”

Betsy L., Evanston, IL

“Pavlina has worked for me since 2008. I am a busy professional and single mother of two. She has done almost any job imaginable for me including weekly laundry and grocery shopping, home organizing, taking my car in for service, house sitting, running errands, garage clean-out, basement clean-out, yard sale preparation (tagging, sorting, cleaning and displaying), etc. She is punctual, reliable, considerate, a fast and efficient worker, and always in a good mood! I highly recommend her as a personal assistant.”

Saiya R, Lexington, MA

“I am happy to endorse Pavlina Atanasova in every respect. I am 80, and still working full time, so I need assistance. Pavlina has been coming daily to my house to help and goes on errands (groceries, cleaners, postoffice, etc). I’ve had helpers before, but nobody like Pavlina! She sees what needs to be done, intelligently proposes possible things to be done, acts independently in investigating potential errands, is impressively efficient and neat, is very competent on the computer, and is cheerful and obliging in every respect. She brings a fresh breeze of cheer into the house, and completes every undertaking perfectly. She has never disappointed me; on the contrary, she has exceeded all my expectations.”

Prof. Helen Vendler, Harvard University, Cambridge, MA

“My reliance on the dependable Master The Time Concierge is complete. I can’t imagine how I would get by without MTT Concierge services.”

Morton B., Cambridge, MA

“I am pleased to recommend Pavlina Atanasova. Her business, Master The Time Concierge, is absolutely amazing. It is unbelievable what she can and will do. She is very smart and talented in many fields–making a variety of arrangements, solving technical problems, generally taking on a myriad of various responsibilities. She is absolutely reliable and takes on every project with intelligence and enthusiasm. Additionally she is extremely personable and nice to be around.”

Marian C., Cambridge, MA

“Pavlina was amazing. I needed an item (for Valentine’s Day gift) picked up and shipped on a tight turn around since Boston had one of three stores in the country with the item available (without having to wait 6 weeks for delivery). She quickly responded to my email inquiry via her website. I ordered the item, set her as the individual for the pick up with the information she provided and gave her the shipping information (I knew exactly what I needed for the item to arrive in time). She picked my item up the next morning and shipped it with the details provided. In addition, she gave me the estimate and sent the invoice via email so I was able to pay immediately. (Talk about convenience!) Her pricing was reasonable for the service I needed. Fantastic experience from start to finish! If ever again I need assistance in Boston, I’ll be reaching out to her asap! I loved her service, professionalism, promptness and communication style. I highly recommend her and her company’s services.”

Lori F., Dallas, TX

“In July, 2014, my daughter was attending a video design camp in the Boston area. We live in Los Angeles and she had two large pieces of baggage she needed to check. My daughter is under age and does not have a credit or debit card. In the past, I’ve been able to check her into her flights and pay for baggage online. I was on the phone with the airline trying to figure out how to pay for baggage online, but was unsuccessful. My daughter didn’t have enough cash to pay for baggage. I began a frantic search to figure out how to get her cash to pay for her baggage. After 2 hours I found Pavlina at Master the Time Concierge. She didn’t even blink. Within one hour of connecting by phone, she had delivered the money to my daughter which required her to obtain the money – if she didn’t have it – contact my daughter at her camp, arrange a place to meet, drive there and find her (which was probably not easy since my daughter’s camp was taking place on a college campus) and deliver the money. I’m still so amazed I found someone able to do such a crazy errand. I recommend Pavlina and “Master the Time Concierge” as the business that can do absolutely anything. Even if you think it’s crazy, call Pavlina. She’s like Superwoman.”

Andrea W., Peninsula, CA